Back

Terms and Conditions

Welcome to Istoko! By using our website (https://istoko.co.za), you agree to the following terms and conditions. Please read them carefully.

1. Age Requirement

Istoko is intended for users who are 18 years of age or older. By using our platform, you confirm that you meet this age requirement. We do not permit the use of our website by individuals under the age of 18.

2. User-Generated Content

All content on Istoko is generated by our users. We do not create or curate any of the content posted by users. While we have measures in place to protect users, we are not responsible for any inaccuracies in user-generated content. Users are advised to exercise caution when interacting with others and verifying information independently.

3. No Liability for Scams

Istoko does not assume responsibility for any financial loss, including money or gifts, sent between users. We strongly advise against sending money or gifts to others you meet on the platform. Users are responsible for their own actions and should proceed with caution in all interactions.

4. User Expression and Prohibited Behavior

We encourage users to express themselves freely, as long as they do not engage in hate speech, bullying, or any other forms of harmful behavior. Promotion of hate, bullying, or any similar actions will not be tolerated and may result in the suspension or removal of your account.

5. Gender Classification

Istoko classifies gender as binary, meaning users can identify as either male or female. If you are transgender, we encourage you to disclose this to potential matches or include a disclaimer in your profile. This ensures transparency and promotes mutual understanding between users.

6. NSFW Content

Our platform uses algorithms and AI to detect and censor NSFW (Not Safe For Work) content for sensitive viewers. However, this system is not 100% accurate. Users are advised to block or remove users from their feed if they find the content inappropriate or offensive.

7. Advertisements

Istoko may occasionally display advertisements in users' news feeds. These ads help us generate revenue to keep the platform free. By using Istoko, you agree to allow advertisements to be shown as part of your user experience.

8. Spam Prevention

To maintain a positive and spam-free environment, users are limited to sending six outgoing requests per day. This is to prevent spam and ensure that all users have an enjoyable experience on our platform.

9. Free Platform with Optional Paid Services

Istoko is a free platform. However, some optional features, such as SMS notifications for urgent matters, may come at a cost. These paid services are completely optional, and users are not required to purchase them to use the platform.

10. Location-Based Match Recommendations

We use your location data to recommend matches that are near your geographical area. By using Istoko, you consent to our collection and use of your location information to provide you with better matchmaking results.

11. No Warranty

We provide the Istoko platform as is, without warranties of any kind. We do not guarantee that the platform will always be available, error-free, or that content posted by users will meet your expectations. Users are responsible for their interactions on the platform.

12. Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, and continued use of the platform constitutes acceptance of these changes.

13. International Users

Istoko is an international platform, and users may occasionally see or interact with users from other countries. We advise users to practice caution when interacting with individuals from different regions, especially those located far away. Be mindful of your interactions and avoid sharing sensitive personal information.

14. Contact Information

Your contact information remains hidden until you choose to connect with a specific person. If you choose to share your contact details in your bio or during interactions, we will not be held responsible for any outcomes resulting from such actions.

15. Profile Privacy

Profiles on the platform are not public. Users must log in and set their preferences in order to match with and view other profiles. This ensures privacy and controlled access to other users' information.

16. Duplicate Accounts

Duplicate accounts are not allowed. Each user is required to have only a single account to prevent spamming other users' feeds and manipulating our system. Any accounts flagged for violating this term will be subject to suspension or removal from the platform.

17. Account Deletion

If you wish to delete your account, you must send an email to info@istoko.co.za from the email address you used to sign up. Accounts without any connections will be deleted immediately upon request. However, if your account has had connections with other users, we will retain the account for a period of 48 hours before deletion to protect the integrity of our users' interactions. This delay ensures that any ongoing conversations or interactions are handled responsibly.

If you have any questions or concerns regarding these terms, please contact us at info@istoko.co.za.